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I am literally bringing you another beer that YOU ordered. Stop acting like me putting it in front of you is ruining your night, the least you could do is say thank you instead of giving me a death stare. You being rude for me trying to serve you is only going to make you less of a priority to me.
I just work here I dont decide what the specials are, I dont make the prices and I sure as hell dont even decide what goes on the menu. I just come to work, do my thing and hope to God I get out early. And I dont know why it costs $8 for a beer and honestly Im wondering the same thing as you.
Especially when the host of your party paid to have canap service, like Im actually just doing my job. You dont need to stick your hand in my face and shoo me away, you could actually open your mouth and tell me you wouldnt like any food the rest of the night and I wouldnt walk your away. And side note, youre not the only one in the area so dont think Im only coming to bother you with a tray of food buddy, other people might want to eat.
I can guarantee the chefs are working as fast as they can in the kitchen, especially when its busy. They are working their asses off the make sure your food gets cooked properly and looks presentable, you know, incase you want to take an Instagram photo of it. Pestering me about how long its taking wont make it come out any faster. There is probably a list of other people who ordered before you, making your food not the number one priority. Have a little patience, mate.
I will always do my best to make sure the customer is happy, especially when its a genuine concern or something I did wrong (yes, Im admitting I make mistakes) but other times youre just being rude. Like I hear you man, but seriously stop talking to me like Im an idiot.
Dont belittle me and act like Im not smart just because I work in hospitality while youre walking around in suit drinking your cheap beer. Hospitality is not my life path, but you can bet right now it helps pay the bills. And if it were to be my life path then that’s cool too. Don’t judge someone based on what they decide to do for their path in life, that just makes you a shitty person.
One more time… do NOT go out if you can’t afford to tip. Im currently working in hospitality in Australia so we dont get tips. But I understand the complete frustration when you dont get tipped because Ive always worked in the food industry in some way. Minimum wage for waitresses can be as low as $2.35 in America, TIP YOUR FUCKING WAITRESS. Remembering every little thing your customer asks for, especially when youre catering to multiple tables and big parties can be stressful and challenging, the least you can do is leave a decent tip it’s how they make their money.
Sometimes we get spoken to like we are incomprehensive. We know what youre asking for, but the kitchen got backed up and we needed to help our coworkers or maybe someone else grabbed us as we were walking away to get more ketchup for you and their need was immediate. Things come up, you know that, its life. We dont mean to make you wait five more minutes, but sometimes other things become more urgent you dont need to scream at us and tell us how bad we are at our job. Its not appreciated and its just plain rude.
They are the people we work with every day and Im sure most of us in the hospitality field are friends with our coworkers outside of work, just like youre friends with your coworkers. We will stick up for one another and we wont go throwing each other under the bus, thats not cool and that never will be cool. Chances are if you call one of us out to another worker we will hear about it. Dont be that guy.
I work nights and weekends, and thats every weekend. It sucks, especially when all my friends are the ones going out and I have to miss out on plans time after time. Sometimes it gets frustrating and miserable.
Some people hate talking to you, but some are over joyed and friendly. Working in hospitality teaches you a lot about people and how to hold a conversation. It also makes you do things youre not always thrilled about, like telling someone their food is going to be another 5 minutes when theyre already giving you the death stare.
At least not most of you. It might seem like we complain a lot, but it’s only because of the couple people who ruin our day. There are a few of you who make me want to rip my hair out just because you lack general human skills, but most of you are great. Most of you make our day and our shift enjoyable. Nothing makes me happier than happy customers who just like to chat and be friendly. Those are the customers I want to keep checking in on and going back to because theyre kind. Kindness is everything in life folks and guess what? It’s free!
Read more: http://thoughtcatalog.com/becca-martin/2016/09/12-things-no-one-understands-about-working-in-hospitality/
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